HBR has been incredibly important to my recovery. Brilliant group leadership, very useful tools introduced, high levels of trust, support and authenticity and the relationships built with fellow group members have been useful beyond what I expected.
Outcomes Improve When Everyone is Part of the Healing Process
Addiction and mental health issues impact all members of the family unit. If you feel stuck, overwhelmed, or unsure what to do next, HBR for Family Members exists to support you as you support your loved one.
Who Is This Program For?
If you have a partner, child, sibling, parent, or family member who is struggling with addiction or mental health challenges that are impacting YOU, Home Based Recovery for Family Members was designed with you in mind.
With HBR for Family Members, You Will:
- Work 1-on-1 with a Certified Recovery Coach or mental health professional through regularly-scheduled sessions
- Learn how to offer support and encourage your loved one to make healthier choices that support their mental health and recovery journey
- Understand your role as a family member in supporting someone’s wellbeing during addiction recovery or mental health challenges
- Build the tools needed to best support yourself and your loved one
- Access resources created by Canadian addiction and mental health experts using the proven therapeutic approaches, including the CRAFT model of addiction
- Feel supported by professionals in the field, regardless of where your loved one is currently at or what they are willing to work on
Ready for a steadier path forward? Contact us to talk about what would help your family most today.
Support Starts Here
Practical Help for Real Family Challenges
HBR's Safe Ground Program provides coaching or therapy along with evidence‑based tools that make supporting your loved one—and yourself—more manageable.
The Safe Ground Program
Support Them, Care for You
Safe Ground is is HBR’s online program designed just for family members and loved ones. It is a practical self-care and boundary-setting program that gives you guidance, education, and personal coaching to help you stay steady no matter what is going on around you.
Details
When someone you love is struggling with addiction or mental health issues, it is tough for you as well. It can feel lonely, exhausting, and sometimes impossible to know what to do next.
What You Get with Safe Ground:
Expert-led education
Work through self-paced modules that cover key topics like understanding addiction and mental health issues, family dynamics, boundaries, codependency, emotional regulation, and the line between helping and enabling. Each lesson is clear, compassionate, and comes with tools you can use right away.
Personalized coaching
Meet one-on-one with a specialist who gets what you are going through. Your coach or therapist will help you set healthy boundaries, process difficult emotions, and focus on your own well-being.
Safe Ground Will Help You:
Understand how addiction impacts families
Set and hold boundaries with confidence
Work through guilt, fear, or burnout
Reclaim your own time and sense of self
Make empowered choices, whatever your loved one’s journey looks like
You can love someone and still look after yourself. Safe Ground gives you the knowledge, support, and encouragement to do both.
Want to know if Safe Ground fits your family’s needs?
Contact us to find out how we can help.
I had a really positive experience with HBR. I can’t say enough good things about their whole team. They provide everything they promise and so much more. The whole team is great I can’t name just one person. If you put your best foot forward and follow the outline I think anyone trying to move their life in a positive direction can benefit greatly from this program. I appreciate all the help and hope to continue some of the relationships I’ve made :)
How It Works
How We will Support You (and Your Loved One)
HBR’s 100% virtual program is designed to empower and teach you to foster open conversations, spot opportunities for positive change, and respond calmly — especially when things feel messy or unpredictable.
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By Empowering You
When someone you care about is struggling – whether it is with their mental health, substance use, or both – it can feel like walking a tightrope.
You want to help, but you also need to look after yourself. That is where our HBR for Family Members program comes in.
We will work with you, step by step, to build your confidence and skills as a supporter. You will learn how to offer encouragement and guidance that really lands, without putting pressure on yourself to “fix” everything. Whether your loved one is facing anxiety, depression, alcohol use, or something else entirely, our approach is grounded in compassion and practical know-how.
It is not enough to just “be there” for your loved one. You need to be sure you have the tools and support you need to handle whatever comes your way.
By Clarifying Your Role
If you have ever wondered, “Am I doing enough?” or “Should I be doing something differently?” You are not alone. Knowing where you “fit” into your loved one’s journey can be confusing and sometimes overwhelming.
Our HBR for Family Members program helps you find clarity about your role, whether that means knowing when to step in, when to step back, or how to communicate boundaries with care. We will help you figure out what support looks like for your specific family situation. Maybe that means learning new ways to communicate when emotions run high, or maybe it is about understanding how your actions influence their recovery (and your own peace of mind).
We focus on sustainable, healthy boundaries. This is not just for your loved one’s benefit, but for yours too. Burnout is real; learning how and when to recharge is part of what we teach.
By Providing Useful Tools
Being there for someone with mental health or substance use challenges can take a toll on your own well-being. Do not be left guessing what might work. Our program gives you evidence-based strategies, real-world tips, and a safe place to ask questions.
You will get access to resources built by Canadian experts: from setting boundaries to managing difficult conversations, handling setbacks, and recognizing when to reach out for extra support. We also connect you with others who have walked a similar path through online groups and forums. Sometimes just hearing “me too” from someone else makes all the difference.
Our goal is simple: help you feel less alone, more empowered, and better equipped to support both your loved one and yourself through the ups and downs ahead.
Community Reinforcement and Family Training
Understanding the CRAFT Model in Addiction Recovery
HBR for Family Members is built around the Community Reinforcement and Family Training (CRAFT) model. What is CRAFT, and why is CRAFT so useful in addiction recovery?
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What is CRAFT?
CRAFT is designed for families who want to support a loved one’s recovery from addiction or substance use—especially when that person is not ready to get help themselves. Unlike methods that rely on confrontation or “tough love,” CRAFT is all about building skills, improving communication, and using positive reinforcement.
- CRAFT is proven to work: Families using CRAFT are twice as likely to get their loved one into treatment compared to other approaches.
- With CRAFT there are no ultimatums or cutting off: You do not have to choose between helping your loved one and looking after yourself: CRAFT teaches you how to do both.
- CRAFT teaches the power of practical tools: The focus is on real, day-to-day strategies you can actually use, not just theory.
By learning these strategies, you can gently encourage healthier choices, increase the chances of your loved one seeking help, and improve life for everyone in the family (without needing to give ultimatums or step away).
In other words, CRAFT helps you support your loved one and look after your own wellbeing at the same time.
CRAFT in Action
Here is a simple example of the CRAFT model in action. Say that your partner drinks heavily most nights and gets defensive if you mention it. Using CRAFT, you might:
- Notice and reinforce positives: On a night when they skip drinking and join you for dinner, you acknowledge how much you enjoyed spending time together.
- Communicate effectively: Instead of blaming (“You are always drinking”), you use “I” statements (“I really appreciate evenings when we are able to talk and connect”).
- Set boundaries: You learn how to say no to enabling behaviours (like covering up for them at work) without starting a fight.
- Care for yourself: You build in time for your own hobbies or support groups, so you are not losing yourself in your loved one’s struggle.
CRAFT helps you gently guide your loved one toward healthier choices while making sure you stay healthy too.
Is CRAFT only used for addiction? No. While CRAFT was developed specifically for families supporting someone with substance use issues, its core principles can often help in other situations too, including mental health challenges.
Feel Understood and Supported
There is no “one-size-fits-all” when it comes to supporting families. That is why we take care to pair you with the specialist on our team who is the best fit for your needs.
When you join HBR, we get to know your situation first. Then, based on your challenges and goals, we match you with the coach or therapist who offers the right approach and experience for you. This way, you get support that feels relevant and relatable, never generic.
We want you to feel understood and supported by someone who “gets it”, every step of the way.
Meet Our Team
Home Based Recovery is made up of highly qualified professionals. People with deep experience in addiction, substance use, and mental health. Some of us have walked our own recovery journeys, while others bring years of clinical expertise working directly with families just like yours.
Behind the scenes, we work hard to stay at the forefront of the latest research and best practices in addiction recovery. So even though you work 1-on-1 with a dedicated specialist, you benefit from a broader commitment to quality, innovation, and ongoing learning.
Meet our team and find out how we can help your family move forward.
Why Choose HBR as Your VIOP?
If someone you love is struggling with addiction or mental health issues — and you are being impacted — HBR for Family Members is designed with you in mind.
To see if online support feels like the right fit, contact us to ask questions and learn more.
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Private and Convenient
Whether you are a partner, spouse, parent, or another concerned family member, you can access everything we offer from the privacy and comfort of your own home. Just log in and you are connected.
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Fits Your Life
Our online approach means you get expert support that fits your real life. Sessions that work around your commitments, resources you can revisit as needed, and a specialist who understands what you are facing.
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Your Pace, Your Choice
You do not have to rally the whole family or make a big announcement. This is about you getting the help and guidance you need, at your pace.
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Optional Shared Sessions
And if you want to invite another family member or partner to join a session now and then? That is absolutely possible, but entirely up to you.
FAQs About Online Family Addiction Telehealth Programs
Does my family member participate with me? Can they?
The program is designed specifically at someone who has a family member dealing with addiction or mental health issues. It is not for the individual with the issue themselves. It is your choice if you would like to share your journey with your family member, or include them on calls with your Recovery Coach or therapist.
I am looking for help for myself, where can I go?
HBR for Individuals sounds like what you are looking for.
Does HBR offer in-person services?
HBR offers in-person support groups in Victoria, BC. While most of our resources and guidance are delivered online, we recognise the value of face-to-face connection. Our in-person sessions give families dealing with addiction a chance to receive direct support and connect with others who understand their experiences. Learn More
